Shopping & Purchase Conditions

Shopping & Purchase Conditions

How your order is placed, accepted and fulfilled.

Last Updated: October 15, 2026

Business & Customer Support

FDTKJO™ is owned and operated by Zhengzhou Meike Da Technology Co., Ltd.

  • Owner: Luo Nana

  • Website: https://fdtkjo.com

  • Customer Support: service@fdtkjo.com

  • Telephone: +86 13086985641

  • Business Address: No. 5, Hanghai East Road, Guancheng Hui Ethnic District, Zhengzhou City, Henan Province, China

This is our business contact address. Please contact us for return instructions before sending a parcel.

Your Purchase Contract

These Shopping & Purchase Conditions apply to purchases made from FDTKJO™ through fdtkjo.com.

Your contracting seller is:

Zhengzhou Meike Da Technology Co., Ltd.

The company’s business address and contact details are provided above.

FDTKJO™ is the store’s brand name. It is not a separate or unidentified company.

These conditions should be read together with our:

  • Store Service Terms

  • Website Use Guidelines

  • Payment & Checkout Information

  • Shipping & Delivery Policy

  • Returns, Refunds & Order Resolution Policy

  • Privacy & Data Policy

Mandatory applicable consumer law takes priority over any inconsistent wording in these conditions.

Product Selection

Before submitting payment, please review:

  • Product name

  • Selected design or variant

  • Quantity

  • Materials

  • Dimensions

  • Capacity

  • Color

  • Package contents

  • Care instructions

  • Available product specifications

You are responsible for selecting the product and available options that you intend to order.

If a specification is important to your purchasing decision, contact service@fdtkjo.com before completing the purchase.

Product Availability

Products remain subject to availability until an order is accepted.

Adding an item to your shopping cart:

  • Does not guarantee that the item is reserved

  • Does not create an accepted purchase contract

  • Does not prevent the item from becoming unavailable before checkout is completed

If an ordered item becomes unavailable, we will notify you and explain the available options.

We will not substitute a materially different product without your agreement.

Product Images and Descriptions

Product images are intended to show the product’s general design and appearance. The product description should provide the relevant specifications and selection information.

Minor differences may result from:

  • Screen settings

  • Display calibration

  • Lighting

  • Photography conditions

  • Ordinary production variations that do not materially affect the product

These minor differences do not remove remedies where a product is genuinely incorrect, defective or materially different from its description.

Prices and Discounts

The applicable product price and transaction currency are displayed during checkout.

Before authorizing payment, review:

  • Product prices

  • Quantities

  • Applicable discounts

  • Shipping charges

  • Taxes collected through the store

  • Final order total

  • Transaction currency

A promotional or discounted price does not automatically remove return eligibility or mandatory consumer rights.

We do not add undisclosed store charges after you authorize payment.

Shipping Charges

Shipping charges are calculated for the selected destination and available delivery option.

The applicable shipping amount will be displayed during checkout before you submit payment.

Where a shipping promotion applies, its conditions and resulting charge must be shown before the order is placed.

Additional information is provided in our Shipping & Delivery Policy.

Taxes, Duties and Import Charges

Taxes collected through the store will be displayed during checkout.

For international orders, additional charges that are not collected at checkout may be payable to the relevant authority or carrier, including:

  • Customs duties

  • Import taxes

  • Clearance charges

  • Brokerage fees

  • Other destination-country assessments

These charges may vary according to the destination, product category and order value.

See our Shipping & Delivery Policy for further information.

Currency Conversion and Provider Charges

If your payment account uses a different currency from the transaction currency displayed at checkout, your bank or payment provider may:

  • Apply its own exchange rate

  • Charge a currency-conversion fee

  • Charge a foreign-transaction fee

  • Apply another payment-processing charge

These charges are determined independently by your bank or payment provider and are separate from the amount collected by our store.

Payment Requirements

Payment must be made using:

  • A payment method offered during checkout

  • A payment method you are authorized to use

  • Accurate billing and account information

Reasonable verification may be required before fulfillment.

Please never send the following information to our customer-support email:

  • Complete payment-card numbers

  • Card security codes

  • Online banking passwords

  • One-time authentication codes

  • Other confidential banking credentials

Additional payment information is provided in our Payment & Checkout Information.

Submission of an Order

Submitting an order constitutes your offer to purchase the selected products under the applicable store terms and policies.

An automated confirmation acknowledges receipt of your order submission.

The automated confirmation does not necessarily mean that we have finally accepted the order for fulfillment.

Acceptance of an Order

Unless we expressly confirm acceptance earlier or applicable law requires otherwise, we accept your order when we send a dispatch confirmation.

Order acceptance may remain subject to:

  • Successful payment authorization

  • Product availability

  • Delivery-destination support

  • Accurate delivery information

  • Reasonable fraud-prevention checks

Until acceptance, we may decline an order for a legitimate reason.

Reasons an Order May Be Declined

An order may be declined because of circumstances such as:

  • Unavailable stock

  • Payment failure

  • An unsupported delivery address

  • Incomplete or inaccurate order information

  • Suspected fraud or unauthorized payment

  • An obvious price or product-description error

  • A legal or operational restriction affecting fulfillment

If payment has already been collected for an order that we decline, we will notify you and refund the collected amount without undue delay and within any applicable legal deadline.

Obvious Price or Description Errors

If we discover an obvious price, product or description error before acceptance, we will explain the issue and provide the lawful available options.

We will not:

  • Charge an increased amount without your consent

  • Replace the selected item with a materially different product without your consent

  • Treat your silence as agreement to a higher price or substitute product

If the order cannot proceed, any amount collected for the affected item or order will be refunded as required.

Requests to Change an Order

If you need to change an order, email service@fdtkjo.com promptly and provide:

  • Your order number

  • The requested change

  • Any corrected delivery information

  • Your contact details

We will check whether preparation or dispatch can still be stopped or modified.

An email request does not guarantee that physical fulfillment has stopped. We will confirm whether the requested change was successfully completed.

Changes may no longer be possible after fulfillment has progressed.

Order Cancellations

Contact service@fdtkjo.com as soon as possible if you wish to cancel an order.

If a full pre-dispatch cancellation is confirmed, we will refund:

  • The full amount collected for the cancelled products

  • The shipping charge collected for the cancelled order

We do not impose a standard cancellation or restocking fee.

If dispatch cannot be stopped, eligible voluntary return rights and applicable statutory withdrawal rights may still remain available.

Preparation Time

Standard order processing takes 2–5 business days after payment confirmation.

During holidays or major promotions, processing may take up to 6 business days.

Processing may include:

  • Order review

  • Payment confirmation

  • Inventory verification

  • Product preparation

  • Packing

  • Shipment scheduling

Processing time is additional to carrier transit time.

Estimated Transit After Dispatch

Estimated carrier transit times are:

Destination Estimated Transit Time
United States 8–14 business days
Canada 10–16 business days
United Kingdom 10–16 business days
Australia 10–16 business days
Other supported international destinations 14–21 business days

These estimates:

  • Begin after dispatch

  • Do not include processing time

  • Are not guaranteed delivery dates

  • May be affected by customs, carrier schedules, holidays, weather or other circumstances

We will communicate a material further delay and provide any remedy required by applicable law.

International and Separate Shipments

Orders may be dispatched internationally from our own facilities or partner facilities.

Our registered business address does not mean that every parcel is dispatched from that location or from a warehouse in your country.

Items from the same order may:

  • Be dispatched separately

  • Have different tracking numbers

  • Arrive on different dates

Available tracking details will identify each shipment.

Delivery Information

You must provide a complete and accurate delivery address, including any information reasonably required for delivery.

This may include:

  • Recipient name

  • Building or house number

  • Apartment, unit or room number

  • Street

  • City

  • State, province or region

  • Postal code

  • Country

  • Telephone number where required

Contact us promptly if you identify an address error.

We will check whether a correction is still possible, but changes may not be available after fulfillment or dispatch has progressed.

Delivery Responsibility

We remain responsible for the obligations imposed on us by the purchase contract and applicable law.

Giving a parcel to a carrier does not automatically transfer every delivery risk or responsibility to you.

If an order is:

  • Late

  • Missing

  • Damaged in transit

  • Marked as delivered but not received

contact service@fdtkjo.com with your order and tracking information.

We will investigate and provide an appropriate remedy according to the circumstances and applicable law.

A tracking scan is not, by itself, an automatic reason to reject a substantiated delivery claim.

Voluntary 30-Day Returns

Eligible voluntary change-of-mind returns may be requested within 30 calendar days after delivery.

Contact us before returning an item so that we can provide:

  • The correct return destination

  • Return instructions

  • Any necessary authorization reference

Standard voluntary return goods must generally be:

  • Unused

  • Complete

  • In their original condition

  • Returned with their original protective packaging where reasonably available

These conditions remain subject to mandatory consumer rights.

Voluntary Return Costs

For an eligible voluntary change-of-mind return:

  • The customer is responsible for the direct return shipping cost unless applicable law or a written offer provides otherwise.

  • Original shipping charges are not normally refunded unless required by law or stated in the applicable offer.

  • We do not impose a standard restocking fee.

The complete procedure is explained in our Returns, Refunds & Order Resolution Policy.

Damaged, Defective or Incorrect Items

If an item is:

  • Damaged

  • Defective

  • Incorrect

  • Incomplete

  • Materially different from its description

we will provide an appropriate remedy at no additional cost to you.

Depending on the circumstances and applicable law, this may include:

  • Replacement

  • Refund

  • Repair where appropriate

  • Another legally required resolution

Where return of the item is required for this remedy, we will cover the necessary return shipping or arrange collection.

Refund Timing

Approved standard return refunds are issued to the original payment method within 5–10 business days after the returned item is received and inspected.

Any shorter statutory refund deadline takes priority.

Banks and payment providers may require additional time to display the issued credit.

Statutory Withdrawal Rights

Our coordination of a return does not replace, invalidate or restrict a valid statutory withdrawal notice.

Where applicable EU or UK distance-selling rules apply, eligible purchases generally include a 14-calendar-day statutory withdrawal period after receipt, subject to lawful exceptions.

The applicable procedures and reimbursement rules are explained in our Returns, Refunds & Order Resolution Policy.

Our voluntary 30-day return policy is provided in addition to applicable statutory rights.

Other Consumer Rights

Mandatory rights concerning the following remain available:

  • Product conformity

  • Repair

  • Replacement

  • Refunds

  • Delivery

  • Non-delivery

  • Statutory withdrawal

  • Defective or incorrect goods

  • Materially misdescribed goods

A discounted or promotional price does not automatically remove these rights.

Genuinely personalized goods may be subject to a lawful change-of-mind exception where disclosed before purchase. However, remedies for defective, incorrect or materially misdescribed personalized goods remain available.

Questions and Order Concerns

Contact service@fdtkjo.com if you need help with an order.

Please include:

  • Your order number

  • A clear description of the issue

  • Relevant dates

  • Available photographs or tracking information

  • The outcome you are seeking

You are not required to give up another lawful remedy merely because you contact our customer-support team first.

Interpretation

These conditions are subject to applicable mandatory consumer law.

They do not exclude protected consumer rights or jurisdictional rights that cannot lawfully be excluded.

Changes to published conditions apply prospectively and do not retrospectively rewrite an order that has already been accepted.

If two store statements conflict, we will not rely on that conflict to deprive you of:

  • A mandatory legal right

  • A binding commitment made for your purchase

  • A remedy required by applicable law

Contact Information

For purchasing, payment, delivery, cancellation or return questions, contact:

FDTKJO™
Legal Company Name: Zhengzhou Meike Da Technology Co., Ltd.
Owner: Luo Nana
Email: service@fdtkjo.com
Telephone: +86 13086985641
Website: https://fdtkjo.com
Business Address: No. 5, Hanghai East Road, Guancheng Hui Ethnic District, Zhengzhou City, Henan Province, China