Payment & Checkout

Payment & Checkout Information

Understand your total before you pay.

Last Updated: October 15, 2026

Business & Customer Support

FDTKJO™ is owned and operated by Zhengzhou Meike Da Technology Co., Ltd.

Owner: Luo Nana
Website: https://fdtkjo.com
Customer Support: service@fdtkjo.com
Telephone: +86 13086985641
Business Address: No. 5, Hanghai East Road, Guancheng Hui Ethnic District, Zhengzhou City, Henan Province, China

This is our business contact address. Please contact us for return instructions before sending a parcel.

Payment Options

Available payment methods are displayed during checkout.

The payment options offered for a particular order may vary depending on:

Delivery location
Device
Transaction currency
Order value
Payment-provider availability
Payment-provider eligibility requirements

Please select one of the payment methods actually presented during checkout.

If a digital wallet or external payment service is available:

Select the service at checkout.
Follow the provider’s authentication or authorization steps.
Return to the store when prompted.
Confirm that an order confirmation has been issued.

Important: Do not send payment directly to a personal account. Never provide payment-card details by email or ordinary customer-support correspondence.

Currency and Order Total

Review the transaction currency and final order total before authorizing payment.

The checkout summary will identify the applicable amounts, which may include:

Product price
Quantity
Applicable discounts
Shipping charges
Taxes collected through the store
Final order total

Shipping charges are calculated and displayed during checkout based on the selected destination and available shipping option.

The amount shown on the final checkout screen is the amount submitted to the payment service for authorization, subject to any separate charges imposed by your bank, card issuer or payment provider.

Taxes, Duties and Clearance Charges

Applicable taxes collected through the store will be displayed during checkout.

Depending on the delivery destination, an order may also be subject to:

Import duties
Customs assessments
Clearance charges
Brokerage fees
Local taxes not collected during checkout

Charges that are not collected by our store may be payable directly to the relevant customs authority, government agency, postal operator or delivery carrier.

Additional information about international delivery and import charges is provided in our Shipping & Delivery Policy.

Currency Conversion and Bank Charges

If your payment account uses a currency different from the transaction currency displayed at checkout, your bank or payment provider may:

Apply its own exchange rate
Charge a currency-conversion fee
Charge a foreign-transaction fee
Apply another payment-processing charge

These charges are determined and collected independently by your bank or payment provider. They are separate from the amount collected by FDTKJO™.

Contact your bank or payment provider if you need information about its exchange rate or additional charges.

Payment Authorization

Please use only a payment method that you are legally authorized to use.

Enter your billing and payment information accurately. Incorrect or incomplete information may result in:

Payment failure
Additional verification
Delayed order processing
Cancellation where payment cannot be confirmed

An order may require:

Payment authorization
Inventory confirmation
Address or billing verification
Reasonable fraud-prevention review
Additional verification requested by the payment provider

Submission of payment information does not necessarily mean that an order has been accepted for fulfillment. Order acceptance may remain subject to successful payment authorization, inventory availability and reasonable fraud-prevention checks.

Failed or Uncertain Payments

If a payment fails:

Review the billing details you entered.
Confirm that sufficient funds or credit are available.
Check whether your bank or payment provider requires additional authorization.
Contact your card issuer or payment provider where appropriate.

If the payment result is unclear, do not immediately submit another payment attempt.

First check:

Whether you received an order-confirmation email
Whether an order appears in your customer account, where available
Whether your bank or payment provider shows an existing charge or authorization
Whether the checkout page displays an order number

This helps reduce the risk of creating duplicate orders or payment authorizations.

If you remain unsure, contact service@fdtkjo.com and provide any available order or transaction reference.

Payment Information and Account Safety

Payment details are handled through the payment services offered during checkout.

We may receive limited information needed to manage the transaction and provide order support, such as:

Transaction reference
Payment status
Payment method type
Limited billing information
Limited payment information permitted by the payment provider

We do not need your complete payment-card number, security code or online banking credentials to provide ordinary customer support.

Never send us:

A complete card number
A card security code
A payment-account password
An online banking password
A one-time verification code
Other confidential banking credentials

No online payment process can be guaranteed to be entirely free of risk.

If you suspect an unauthorized or fraudulent transaction:

Contact your bank, card issuer or payment provider immediately.
Follow its instructions for securing the account.
Notify us at service@fdtkjo.com.
Include the relevant order number or transaction reference where available.

Duplicate or Pending Charges

A payment provider may display a temporary authorization while it verifies or processes a transaction. A pending authorization is not always a completed charge.

If you believe you have been charged more than once:

Check whether one of the entries is marked as pending.
Compare the transaction references and amounts.
Contact your bank or payment provider for clarification.
Contact us with the relevant order and transaction details.

Do not send complete payment-card details when requesting assistance.

Order Confirmation

After successful checkout, an order-confirmation page or email should normally provide:

An order number
The products ordered
The delivery information
The amount submitted
Other relevant transaction details

Please review the confirmation carefully and contact us promptly if you notice an error.

If you do not receive a confirmation, check your spam or junk folder and verify whether the payment was completed before attempting to place the order again.

Refunds

Approved standard return refunds are issued to the original payment method.

Our standard procedure is to process an approved refund within 5–10 business days after the returned item is received and inspected.

A shorter statutory refund deadline will take priority where applicable.

After we issue a refund, your bank or payment provider may require additional time to:

Process the credit
Remove a pending authorization
Display the refunded amount in your account

This additional processing period is controlled by the payment provider and may vary.

Order Cancellations

For a pre-dispatch cancellation, contact service@fdtkjo.com as soon as possible.

We will confirm whether order fulfillment can still be stopped.

If we confirm a full pre-dispatch cancellation, we will refund:

The amount collected for the cancelled products
The shipping charge collected for the cancelled order

If fulfillment or dispatch cannot be stopped, applicable return or statutory withdrawal options may still be available.

Cancellation and return details are explained in our Returns, Refunds & Order Resolution Policy.

Need Payment Assistance?

If you have questions about a payment, pending authorization, duplicate transaction, refund or cancellation, contact us using the details below:

FDTKJO™
Legal Company Name: Zhengzhou Meike Da Technology Co., Ltd.
Owner: Luo Nana
Email: service@fdtkjo.com
Telephone: +86 13086985641
Website: https://fdtkjo.com
Business Address: No. 5, Hanghai East Road, Guancheng Hui Ethnic District, Zhengzhou City, Henan Province, China