For an existing order
Include your order number, the email used at checkout and a short explanation of what you need. If your delivery address needs correcting, contact us as soon as possible.
Contact us
FDTKJO™Considered drinkware. Everyday character.
A direct line to FDTKJOEvery conversation
Every conversation
starts with a detail.
A question about a cup, a delivery or an existing order? Use the contact details above or leave a message below.
For a particular piece
Share the product name or product-page link. Ask us about any measurement, finish or care instruction that matters to your choice before ordering.
For damage or an incorrect item
Email available photographs of the item and its packaging where reasonable. Avoid using a damaged cup or handling sharp fragments. The message form below does not accept attachments; send images by email.
Before sending a return
Contact us so we can provide the correct destination. Our business address identifies the company and is not automatically a return warehouse.
Customer care
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